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   AIRLINE SERVICE DESK

 

   An airline service desk is to be situated in the check-in area.

 

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   BAGGAGE TROLLEYS

                      Free baggage trolleys are available throughout the terminal.

 

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   BANKING SERVICES 

  The ANZ Bank has an ATM machine in the coffee shop area which operates with

     most major cards.

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   CAR PARKING

   Free car parking is available at terminal area.

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   CHARITY BOXES

 

   For passengers who have surplus currency - a charity box has been provided in the

   international departure lounge for: 

 

        Rotary International;         

                  All donations are gratefully received and will go to good causes.

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   COFFEE SHOP / AIR BAR

 

   A coffee shop / air bar serving hot and cold drinks, sandwiches, cakes, biscuits, snacks,

   assorted hot meals etc. is situated at the entrance of the terminal.

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   DOMESTIC PASSENGER DEPARTURE TAX 

 

   The local Sanma council has instituted a VT 200 departure tax for all domestic passengers.

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   FEEDBACK ON AIRPORT FACILITIES

 

   Airports Vanuatu Limited welcomes suggestions and comments from passengers and visitors. 

   Please use the comments sheets found throughout the terminal.  

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   FLIGHT ANNOUNCEMENTS

 

   Flight arrival and departure information is displayed on flight information screens

   throughout the terminal. Flight announcements are generally made over the public address

   system. Passengers with impaired sight or hearing should advise airline staff when checking-in

   that they require assistance with flight information. 

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   INTERNATIONAL PASSENGER DEPARTURE TAX

   The departure tax is included in your ticket. No special procedures are in place. 

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   LOST PROPERTY 

   Any lost property found within the international terminal can be claimed from the Aviation 

   Security office. Duty free items found in the lounges will be passed onto Vanuatu Customs.

   Passengers who lose their passports should contact the Aviation Security or airline staff.

   Perishable goods will be destroyed immediately by Quarantine staff. 

   Please contact the airline you have travelled with directly for any items left onboard an aircraft.

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MAIL

                  A Vanuatu Post box is situated at the entrance to the check-in area for your last

                  -minute postal requirements.

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MEDICAL SERVICES & FIRST AID

            Limited First Aid facilities are available from the Aviation Rescue & Fire-Fighting

             Services staff. Passengers or visitors requiring medical attention whilst in the terminal

           area should advise the airline staff who will arrange for the appropriate services.

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   SHOPPING

 

   Tropicool – in the departure lounge – DVDs, clothes, toys etc., etc. 

   Women's  Association – local handicrafts. 

   Pacific Autronics – gifts, souvenirs, clothing, perfumes, kava, etc. etc. 

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   SMOKING AREA

 

                      Smoking is not permitted in any of the terminal facilities with the

                 exception of the coffee shop/air bar. 

 

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   TELEPHONES

                  Phone-card telephones are available throughout the terminal – outside and inside.

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   TOURIST INFORMATION - TELEVISION

   A television screen in the coffee shop/air bar area provides useful information on life in

   Vanuatu while you are waiting for your flight or passengers.

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   VISITORS WITH SPECIAL NEEDS

 

                All ground floor areas of the airport are accessible by wheelchairs, including toilets                  and drinking facilities.

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